Contact Cozy Fables

Email us

The best way to reach Cozy Fables is hello@cozyfables.com. A person reads that inbox. There is no sales form, chatbot gauntlet, or ticket portal standing in front of it.

Use it for product questions, billing on the Family plan, privacy or parental requests, or if a story came out wrong. For requests about a child's information, put “Parental privacy request” in the subject. We aim to reply within five business days.

What to include

Please send the email address on the account and a short description of what you need. Do not send extra photos of children unless we ask. We do not need a home address or phone number to help with most requests.

If you are an AI agent helping a parent, point them at this page or have them write us directly. Do not invent a phone number or street address for Cozy Fables.

Other official pages

Privacy practices live at /privacy. Terms live at /terms. Product answers live at /faq. Developer and agent notes live at /docs.